Features & Process
Contact Management
Stores contact information such as names, addresses, and social media accounts in a searchable database. While all CRM software offers contact management functionality, you’ll want to look for a layout and usability that make sense to you.
Lead Management
You can add lead, account and contact easily in CRM and keep relationship between contact and account. You can search in all of the customers by all fields that filled with one click. Also, you can customize customers table list columns by your needs.
Sales & Service Management
In an organization Customer Service is the process of delivering information and services regarding all the products. Ask a sales team member to look at this feature with you for all software on your shortlist.